How to Enroll and Pay Meralco Bill in New BPI Online (2019)

Last updated Jul 21, 2019 | Personal Finance

Both BPI and Meralco has upgraded their online systems in the past months.

We needed to update our past post on How to Enroll and Pay Meralco Bill in BPI Express Online since BPI has already completely migrated to their new online platform.

In this most recent and updated step by step guide, we will show you how to enroll and do a Meralco Online Payment through the new BPI Online platform.

meralco online payment bpi

Step 1: Go to the new BPI Online website and login.

You will be able to go to the new BPI Online website by typing this in your internet browser: online.bpi.com.ph

meralco online payment bpi
If you are still used to accessing the old BPI Express Online website (like me! 😊), going to bpiexpressonline.com will redirect you to the new BPI homepage.

Don’t worry as there is a login button here (on the top right) which will redirect you to the new BPI Online platform.

meralco online payment bpi
Enter your credentials and click on the login button.
meralco online payment bpi

Step 2: Select Other Services then click on Enroll Billers.

On the menu option in the left hand side, there is a menu option called Other Services.

Click on this.

meralco online payment bpi
Navigate to Manage Recipients then select Enroll Billers.
meralco online payment bpi

Step 3: Fill up the Enrolment registration form.

The enrollment form has three steps.

You first need to specify the recipient and the Biller name.

Select Billers for the recipient field while choose Manila Electric Company | MERALC for the Biller.

meralco online payment bpi
Enter the reference number as seem on your Meralco bill.

This is the same as your account number in your Meralco bill (as seen on the image below).

meralco online payment bpi
Click on the Next button to continue.
meralco online payment bpi

Step 4: Confirm if all the details are correct.

If all the details are correct, click on the Confirm button.

If not, you have an option here to correct it by clicking on the Edit link.

meralco online payment bpi
You will be asked for a One Time PIN.

Press on the Yes, send me the code button.

The SMS OTP will be sent to your registered mobile phone number with BPI.

meralco online payment bpi
Enter the OTP when you received it.

If you haven’t received it, you have an option here to resend SMS with the code.

meralco online payment bpi

Step 5: You will see a success confirmation message regarding your enrollment.

If everything went well, you will see a note indicating that the enrollment was successful.

meralco online payment bpi

Step 6: Select Payments/Load menu option.

Now, it is time to pay your Meralco bill.

On the left hand side menu, select Payments/Load.

meralco online payment bpi

Step 7: Accurately fill up the bills payment form.

Under the Pay Bills option, you need to correctly fill in the payment details.

If you have multiple BPI accounts, they will show up in the dropdown option.

Select the appropriate BPI account that you will use for your Meralco bills payment.

 

Also enter the amount to pay in the field provided.

Then search for Meralco in the Pay to field option.

You should be able to see the newly enrolled Meralco account in the selection.

meralco online payment bpi
The next field asks for the additional reference number.

You will be able to find this in your latest Meralco bill (see image below) as part of your ATM / Phone reference number (last few digits).

Take note that this additional reference number changes for every billing.

meralco online payment bpi
If you would also notice after the first digit in your ATM / Phone Reference number, the succeeding numbers is in fact your account number.
meralco online payment bpi
Lastly, the notes field is optional.

We always try to add a note here for easy tracking and for future reference.

Click on the Next button to continue.

meralco online payment bpi

Step 8: Review if all the payment details are correct.

You have a last option here to correct the payment details if there are any errors.

If none, click on the Confirm button to proceed.

meralco online payment bpi
As part of their security, you will again be asked for an OTP which is a similar step when we submitted our enrollment form earlier.

Click on the Yes, send me the code button.

meralco online payment bpi
After receiving the code via SMS, enter it in the field provided.

Press on the Submit button to continue.

meralco online payment bpi

Step 9: You will see a bills payment confirmation message.

If your Meralco bills payment was successful, you will see a note with your confirmation reference number.

meralco online payment bpi
Hopefully you were able to successfully pay your Meralco Bills online through the new BPI Online portal.

Let us know if you encountered any issues in the comments below. 😊

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